Remote Utilities for Windows. Welcome to our list of the best remote desktop software in Remote access software allows you to access one PC from another, even if the PCs are not in the same building — or even country! There are a number of business uses for remote desktop software.
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For example, you could use a PC in one office to access a PC in another one, to grab important files. You could also use a powerful remote PC to handle complex tasks while showing the results on a lower-powered laptop. The best remote desktop software is also useful for IT admins, who can remotely take control of a PC to help identify and fix any problems.
The best remote desktop software is installed on the remote computer the host as well as on any other computer you want to use to access the host computer known as the client.
While certain versions of Windows have their own built-in Remote Desktop software, there are a number of remote access tools that do a better job and offer more features. ConnectWise Control is a remote access manager that comes in two key options: Support, and Access. Support is a cloud-based service that allows for the accessing of a user's machine in real-time, and is intended for anything from personal use to frontend helpdesk support services. The connection is made using AES encryption as well as two-factor authentication, to ensure a very high degree of security.
Features include file transfer, remote printing, and remote meetings. The second option, Access, provides an access-only service for the purpose of managing large groups of machines or a mobile workforce, and allows for users to access unattended machines by installing access agents.
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This comes provided with a central toolbox, remote command line access, and advanced reporting. Overall, Connectwise offers a powerful remote access service that's easy to use and deploy, and provides a good range of extensions. Zoho Assist is a cloud-based software platform that can provide remote support and remote access, in order to help provide IT support to end-user customers, or to help manage devices in an IT department.
The remote support service allows for on-demand connection without any need to pre-install software, by inviting users to connect directly via email. Unattended remote access can be set up inside and outside of your LAN, with mass deployment options available for both PC and Mac. Whichever way it is used, various features are available, such as file transfer, voice and video chat, as well as rebooting remote devices without losing your connection to it.
Additional features include the ability of the software to auto-detect whether multiple monitors are used and display according to preferences, as well as being able to record sessions for quality and monitoring purposes, and even to organize remote computers intro groups according to function, location, or other parameters. As well as being used for IT trouble-shooting, Zoho Assist lends itself well to training through screensharing, as well as for online video conferencing and other meetings. There's a free tier that allows one user to connect remotely with up to five unattended machines, but features are limited and it's perhaps best considered a way to test the software rather than deploy commercially.
Further features are available in additional paid tiers for remote support, and Zoho Assist also integrates with the wide range of other Zoho products, not least Zoho Desk for CRM. RemotePC is a remote access software platform for home or business users. Based in the cloud, it allows individuals, teams, or enterprises to remotely access one or more devices.
Computers can be easily configured for remote access, and additional users can be provided with an access ID and key as required.
As RemotePC is run from the cloud, it means all you require is a browser and you're good to connect via the web application, regardless of which device or operating system you're using. The connection is secured with AES encryption and a personal key that acts as a password. Once made, files can be easily transferred using drag and drop and tasks such as remote printing can be carried out.
RemotePC is also scaleable, not least for business operations in managing large numbers of computers and other devices. Additional permissions are available to manage users and groups.
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Sessions can be recorded if required, with logs and reports also available. For enterprises, user roles can be set up and computers grouped together, with reboot and remote control options available for full control. An alternative Helpdesk plan is available for corporations looking to provide user support directly for customers and clients. Apple Remote Desktop offers a wide range of high-performance features, including lightning-fast Spotlight searches across multiple systems; more than 40 Automator actions for easy automation of repetitive tasks; and AutoInstall for automatically updating software on mobile systems once they return to the network.
Installing software or updates to your network has never been this easy.
Take an existing package, from either Apple or a third party, and simply use the Install Package to copy and install on your client computers. And it works with custom install packages as well. AutoInstall allows you to stage software on a Task Server, which then takes care of distributing the packages for installation on client computers. You can even set a schedule for installation to occur at a time that is most convenient for your organization.
And if a computer is not on the network, the Task Server will keep track and automatically install the package once the system is online.
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Those time-consuming administrative tasks will become a thing of the past, thanks to Automator actions in Apple Remote Desktop. More than 40 Automator actions are included with Apple Remote Desktop, which you can apply to set desktop pictures, Finder preferences, Energy Saver preferences, default time zones, and more. The screen-sharing features of Apple Remote Desktop allow you to provide immediate help to remote users, saving time for both of you.
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If you need to move files or folders to a single computer, the easy-to-use Remote Drag and Drop copy function makes the job a snap.