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Apple Mac mini (Late 2009 Manuals
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Please enter a number less than or equal to 3. Another quick way to identify the configuration is to open the side panel and inspect the processor heatsinks on the processor board. The configurations look like the following:. All rights reserved. General Troubleshooting. Update System Software Important: Whenever possible before beginning troubleshooting, ensure the latest software and firmware updates have been applied.
Troubleshooting Theory For general information on troubleshooting theory, refer to:. Emerging Issues For the latest on troubleshooting issues, refer to:. Hardware vs. Software For information on how to isolate a hardware issue from a software issue, refer to:. Firmware on Intel Mac computers is designed to be updated if necessary through a software update.
Firmware symptoms can be easily mistaken for hardware issues e. Important: Since the SMC firmware is stored on both the backplane board and processor board, it is important that the version of SMC firmware match on both boards. Memory from older Macintosh computers is not compatible with Mac Pro Early Quad-core computers have four memory slots. Eight-core computers have eight memory slots. However, for best performance, Apple recommends you install equal-size DIMMs all 1, 2, or 4 GB filling the slots in the order listed in this table.
If you install different size DIMMs in quad-core or 8-core processor Mac Pro Early computers, follow the order in the tables above. To diagnose memory issues, start up the computer and check the diagnostic memory LEDs. Note that Apple System Profiler does not report unseated or failed memory. Remove and reseat DIMM. Restart computer. If associated LED is no longer illuminated, issue is resolved. Restart computer and verify LED is no longer illuminated. There is one exception. Go to step 2. The computer comes with a graphics card installed in slot 1.
You can install additional PCIe graphics and expansion cards in the remaining three expansion slots. Firewire USB 2. If the computer is experiencing any power issue, resetting the SMC may resolve it. It is also recommended that the SMC be reset after a backplane board or processor board is replaced as part of a repair. Resetting the SMC will not resolve issues in which the computer is unresponsive—in these situations, restarting the computer will generally suffice.
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Resetting the SMC can resolve some computer issues such as not starting up, not displaying video, sleep issues, fan noise issues, and so forth. From the Apple menu, choose Shut Down or if the computer is not responding, hold the power button until it turns off. Plug the power cord back in, making sure the power button is not being pressed at the time.
Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in Step 4. Hold the keys down until the computer restarts and you hear the startup sound for the second time. To start up into Safe Mode Safe Boot :. Note: The Shift key should be held as soon as possible after the startup tone but not before. Release the Shift key when you see the screen with the gray Apple and progress indicator looks like a spinning gear.
To leave Safe Mode, restart the computer normally, without holding down any keys during startup. If the computer is experiencing an issue booting, resetting the RTC may resolve it. Follow these steps to reset the RTC:. Remove the battery for at least 20 seconds. You may need to remove a PCI Express card to have access to the battery.
Press the button for one second when the computer is shut down but still connected to AC power. Or, the quick memory test failed. Check memory installation instructions for proper installation order. Do not count this light as one of the diagnostic flashes.
The memory processor board diagnostic LEDs will also flash briefly when the computer is started up or shut down and when it goes in and out of sleep mode. This is normal behavior. Take computer down to minimum configuration 1. Note: Ensure there are no damaged pin connections. If you are testing processors, ensure they are used in CPU A processor only.
You can still isolate a defective socket this way. Power ON and boots to desktop. If there are no sounds of hard drive access to indicate the computer is booting, power OFF and move the known good hard drive into another bay and retest. Add PCIe graphics card. Plug known good power source and Yes Computer powers on. Does computer power ON?
Reseat Port monitor and restart unit. Is video all DIMMs. Refer to Memory observed on the external display? Diagnostic LEDs. Then go to No Video Quick Check. Go to step 4. Are any bootable volumes detected? Go to step 6. Does it sleep Check.
Introducing iMac and Mac Mini Repair Manuals - iFixit
Do they appear in System Profiler and are they functional? Go to step 8. Go to step 9. Does Bluetooth connection work? Check for correct sound input output setup in System Preferences Sound, then connect audio source and headphones and check for alternate audio in and out ports detected. Follow the steps in the order indicated below. If an action resolves the issue, retest the computer to verify. If the issue persists after retesting, return to step 1.
Reseat all DIMMs. Verify power source. LED 3. Verify power cable. Reset RTC. Check Result Action Code. Verify that connection Yes Go to step 2 between power supply and backplane board is No Reseat all connectors and undamaged and secure. Verify retest. See Functional Overview. LED illuminates when you Go to step 4. No Suspect power supply failure.
P01 Replace power supply and go to step 3. Disconnect the front panel Yes Front panel board or power M01 board. Momentarily jumper the utton faiure. To verify on the backplane board. Verify power button, go to Power the computer turns ON. Button Stuck. No Go to step 5. Reduce computer to minimal Yes Suspect a module that has configuration. See Minimum been removed. Reinstall Configuration Testing. Replace affected when you press the DIAG module. Then go to step 6. No Replace backplane board and M01 retest. Reconnect the processor Yes Add processor A and retest. If computer power remains Press power button and verify stable, the power issue is computer turns ON.
Note that resolved. Intermittent Shutdown 1. Power ON the computer prior to intermittent shutdown, 4. Check system. Reconnect the power cord ensuring the power button is not being pressed at the time. After 5 seconds press the power button and verify if the computer turns on.
Rule out source resolves issue. Verify removed. Verify if fans are running fast. No Fans running at normal speed. Clean install X installed. Perform all Software without any intermittent Updates if required. Disconnect all internal boot Yes Computer continues to volumes. Refer should not discover any boot to Minimum Configuration volumes, and start to flashing Testing troubleshooting: Folder? Then reinstall modules one at a time and restest until symptom returns. Verify if the last module added is not the cause by removing again.
Suggest to also go to Minimum Configuration Testing if no errors are found. Reset SMC or freezes on startup or when 3. System Profiler 4. Identify the bays where each drives were removed if separating from the drive carriers. Verify the video card is supported in this computer. Previous model Mac Pro video cards may not be compatible. Note that memory from older computers is not compatible and cannot be used. See Memory Configuration.
Ensure the compatible memory is filled in the correct order in the memory slots. Confirm total memory in System Profiler. Check panic. Startup from original install media, or known good boot device with compatible OS X. If any memory diagnostic Verify computer continues to LEDs are illuminated on the function without freezing or processor board, refer to kernel panic. Troubleshooting Memory LEDs before proceeding.
No Computer had kernel panic or freeze during boot. Go to Verify the computer starts step 2. Install known good cards as cause. Reconnect one and compatible video card at a time, verifying computer ensure the card goes into PCIe operation at each stage slot 1 16x , and has booster power cable connected if No Computer had kernel panic required or freeze during boot. Reset SMC has resolved. Go to step 3. Verify all fans are spinning and Yes All fans are spinning, and adequate airflow around the adequate airflow. Go to step 4 computer.
No One or more fans are not spinning. Attempt to boot with original Yes Computer boots without install media or from an kernel panic or freeze using external hard drive with external drive. Utility drive test and replace hard drive if test fails. Go to step 5. Install 1 kernel panic or freeze with only known good compatible only 1 DIMM installed. Verify computer boots memory using optimized without kernel panic or freeze.
Use extra known good memory to identify the faulty memory module. Replace the faulty memory module. If computer device crash. Go to step 7 still crashes during boot, place the hard drive into a good computer to access the Panic log. AirPort card, Bluetooth card, hard drive, optical drive etc. Disconnect the suspected Yes Computer does not kernel module and any related cables panic or freeze when the from the Back Plane board. AirPort module. Verify the computer is able to successfully boot to the Finder.
If Bluetooth module, replace M11 Bluetooth module. If optical drive, replace optical X03 drive cable and retest. J03 If issue remains, try using known good optical drive. If issue resolved, replace defective optical drive. If hard drive, try using known H01 good hard drive. If issue resolved, replace defective hard drive. No Computer still has kernel panic or freeze during startup. M05 function. Crash or M24 Con- nectors broken, bent, or hurt. No ASD does not report any errors, or is unable to run without experiencing kernel panic or freeze.
Go to Minimum Configuration Testing. No Video 1. Verify video cables and connectors are free from defects including bent pins. Verify the power booster cable is secure to the video card if required. Confirm at least one known good and compatible memory DIMM is installed in the computer. Verify the computer is alive by listening for the drive booting sounds. Remove non essential peripheral cards Reseat video card and power boost cable if required in the correct PCIe slot Remove onboard backup battery.
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Disconnect all internal drives. Yes Video observed. Attach a known good display to the video card. Power ON No No video observed. Go to the computer and verify video step 3. Verify the video quality Yes Video quality OK. No Video has poor quality, e. Reseat Yes Video observed. Verify video is observed. If video observed in PCIe slot 2, replace backplane board.
If no video observed in PCIe slot 2, replace video card. Alternate: Go to step 7. Reseat Yes Go to step 5. Verify video quality No Replace video card. Alternate: M03 observed is OK. Go to step 7. Reconnect an internal boot Yes Video quality observed is drive. Allow the computer to OK. Problem maybe with boot video software drivers the customer display, or the will load.
Verify video quality customer display may not be is OK compatible. No Video quality problem evident after booting. Verify video card fan operating, and is not clogged with dust preventing adequate cooling. Boot from known good and Yes Video quality observed is OK. Verify Problem isolated to software. Clean install the customer hard drive with known good compatible Mac OS X, i.
If still poor quality in PCIe slot 2, replace video card. For testing, 8-core computers Yes Go to step 2. For 8-core No Go to step 8. Verify video observed. If 8-core computer, swap Yes Replace defective processor. M03 removed processor with processor currently in socket No Replace processor board. M03 A and retest. Power, but No Boot 1. Reset SMC. Attempt to startup from original install media, or known good boot device with compatible Mac OS X.
Verify internal hard drive available, smart status, check structure and privileges using Disk utility. Start up the in socket 2 and retest. If computer with Option key succeeds starting, isolate and pressed using a known good replace affected customer keyboard. Disconnect all internal optical Yes Computer unable to and hard drives. Verify the boot with internal drives flashing Folder? Isolate drives approximately 30 seconds. No Go to Minimum Configuration Testing. No foreign objects inside. Various normal fan acceptable noises may be heard in a quiet location. Various normal hard drive and optical drive operational acceptable noises may be heard in a quiet location.
Reset the SMC. Play sound sample at loud and soft volume levels to determine if noise is caused by the speaker or the amplifier circuit. For more information, go to Distorted Audio from Internal Speaker. Some software processes running on the computer may cause the fans RPM to increase allowing the computer to remain within normal operating temperature range. Quitting computer intensive processes should allow the fans to slow after a brief period. Disconnect the speaker from Yes Audio issue with speaker or backplane board.
No Go to step 2. Verify temperature sensors and Yes Go to step 4 fans are securely connected to their respective locations. Determine if noise issue Yes Replace related temperature P04 sounds like computer fans sensor or fan. Note: Ensure the computer did No Go to step 4 not have the power button pressed when adding the AC power cord.
Remove fan s and inspect Yes Replace affected fan s P04 blades for damage or obstructions. Remove related fan s and Yes Go to step 6 rotate blades. Verify that fan blades spin smoothly without No Replace affected fan s P04 interference from fan housing. Reinstall fan while carefully Yes Noise issue resolved ensuring that there are no cables routed under or near No Replace affected fan assembly.
After reassembling display, verify that the noise issue is resolved. Disconnect the power cord from the computer. Computer emits an odor or smell 2. Identify the source of the odor. Some odors may be present when operating normally. When certain components fail because of overheating the smell or odor clues may not be evident after the time of the incident. Some components may not be easily accessible for visual identification of possible failure.
Important: Components may emit a brief non- continuous smoke or odor when the failure occurs. This does not typically suggest a safety issue. However, a thorough inspection should be made. During inspection, if you feel there may a safety issue with the computer, please notify Apple through the appropriate escalation route. Verify source of the odor i. Yes Cleanup foreign contaminant, P08 foreign contaminant such as replace any affected modules. Verify computer is functioning Yes Some odors may be correctly present when operating normally.
No Please refer to best related troubleshooting section. Uncategorized Symptom Verify whether existing symptom code applies to the issue reported by the user. If not, document reported Unable to locate appropriate symptom and send feedback to smfeedback apple. Check system logs. Isolate OS by starting up from original install media Visually inspect Ethernet Yes Ethernet interface contacts connector to ensure all pins are good to go. No Pins are damaged or bent flat, M10 replace backplane board. Isolate OS by booting from Yes Ethernet interface en0 or original install media.
Verify en1 Link Status is active, go Network Link status active by to step 3. If the ethernet interface No If connection is ok on known M10 en0 or en1 Link Status is good computer, replace inactive, recheck physical backplane board.
4525497-Apple Mac Pro Early 2009 Service Manual Repair Guide
Note: DHCP allocation may not be instantaneous depending on network. Verify connection by using Yes Go to step 5 Network Utility to ping another connected computer on the No If the symptoms do not M10 same subnet. Ensure no MAC address filtering or hardware access control devices are present. Verify ethernet performance Yes If there is no performance or and reliability by booting from connectivity issue isolated a known good OS install, and solely to the computer under downloading a large file from a test, the problem may be the web site or file server.
No repair is necessary. No If there are connection M10 dropouts or poor performance not seen on a known good test computer, replace the backplane board. AirPort or Bluetooth: Defective 1. Check the number of users trying to use AirPort in the area for possible network congestion.
Isolate OS by booting from original install media Attempt to connect to base station AirPort or pair with wireless keyboard Bluetooth. Reset PRAM. No If card is not detected or software updates do not resolve issue, go to step 2. Verify operation backplane board. No AirPort issue, go to 3, Bluetooth issues go to 5. AirPort Verify the Antenna Yes Loose connections or crossed N04 connections to the AirPort antenna card are not reversed, loose, damaged or incorrectly No If the connectors are secure, attached to Bluetooth antenna.
Bluetooth Re-enable BT. Verify the antenna connection is not No If the connectors are secure, loose, damaged or incorrectly antenna connections not attached to AirPort Antenna. The only services remaining in macOS Server 5. From Wikipedia, the free encyclopedia. Desktop computer by Apple. Apple Inc. The Economist. Archived from the original on December 9, Retrieved December 9, Archived from the original on June 8, Retrieved November 3, Retrieved October 30, Archived from the original on February 22, Archived from the original on March 12, Archived from the original on July 6, Retrieved April 17, Archived from the original on January 7, Retrieved September 2, Archived from the original on August 28, Archived from the original on June 18, Archived from the original on August 25, Archived from the original on February 16, Archived from the original on February 20, OWC supports 8.
Archived from the original on November 7, Ars Technica. Archived from the original on September 12, Retrieved September 5, Archived from the original on September 5, Primate Labs.
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October 19, Archived from the original on October 21, Retrieved October 19, May 1, Archived from the original on October 22, Archived from the original on February 12, Archived from the original on April 19, Archived from the original on January 4, Archived from the original on October 20, Archived from the original on January 16, October 23, Archived from the original on October 25, Retrieved October 23, January 4, Archived from the original on November 1, PC Mag.
October 30, Retrieved November 28, July 13, Retrieved April 15, Retrieved November 21, Retrieved April 2, Archived from the original on November 25, Retrieved November 23, Retrieved March 5, Apple Support. Apple hardware since Italics indicate current products. See also: Apple hardware before Apple hardware. MacBook Air Pro. History Outline. Claris d Shazam. List Anobit AuthenTec Inc. Arthur D. Bell Albert Gore Jr. Robert A. Iger Andrea Jung Ronald D.
Sugar Susan L. Woolard Jr. Jerry York. Home theater PC software, devices, and related articles. Front Row. Categories : Macintosh computers by product line Macintosh case designs Macintosh desktops Personal computers PowerPC Macintosh computers X86 Macintosh computers Computer-related introductions in Products introduced in Hidden categories: Webarchive template wayback links CS1 maint: BOT: original-url status unknown Pages with citations lacking titles Pages with citations having bare URLs Articles with short description Use mdy dates from October Wikipedia articles needing clarification from March All articles with unsourced statements Articles with unsourced statements from April Articles with unsourced statements from July Commons category link is on Wikidata Official website different in Wikidata and Wikipedia.