Mac cosmetics in store exchange policy

To assure prompt resolution, please retain the shipping box, packing materials and the damaged items for inspection by the carrier. If you purchased your item at a store, please understand that each store has its own return policy. Containers Applicators Accessories Bags.

MAC Cosmetics LAX SHOP+DINE Directory · Los Angeles International Airport (LAX)

Free Returns! You are currently signed in as: csr signout Session open for : Reset customer. Shopping Shipping Info Return Policy.

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STEP 2. STEP 4. Returns are processed within business days of receipt. An email will be sent to confirm the receipt and processing of your return request. Online orders will not be able to be returned in store if you paid by PayPal.

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If you require a refund we will refund the price paid by you for the goods including the initial standard delivery charge, but not the additional cost of any premium delivery option that was chosen within 14 days after the day on which we receive the Products back from you or, if earlier, the day on which you provide us with evidence that you have sent the Products back to us, provided that you have returned the goods to us within 14 working days of delivery to you or your notifying us of cancellation.

We will not provide a full refund if the goods show signs of unreasonable use. In such circumstances, we will notify you that a reduced refund amount will be available or you can choose to arrange for such goods to be returned to you within 28 days of our notification. In addition to the rights described above and in accordance with your rights under the Consumer Rights Act , if the goods you receive are damaged or faulty, or not what you originally ordered we will be happy to exchange the items or offer you a refund. Please notify us as soon as possible by calling our Customer Services Team on To ensure prompt resolution, please provide the order number and keep the box, packing materials and the damaged items for inspection.

MAC's return policy...

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  7. MAC Cosmetics at the Bay return policy? I just bought a Studio Tech foundation for the first time and I am scared to use it in case I look too pink relative to my current makeup. According to my resident makeup guru daughter she said MAC foundations tend to cause breakouts and run "orange" in tone. She suggested buying from Sephora where there is a no hassle return policy.