Refer to the issues listed below prior to product installation in case you encounter any of them when installing your Epson product. The CD-ROM supplied with products are suitable for the operating systems supported at the time of the product's release; therefore, for new operating systems such as OS X Lion the software may not be compatible.
For some products using driver version 6. This affects sandboxed applications only, such as TextEdit and Preview, which means that you may not experience this issue in all printing applications in OS X Lion. Please check back to this page regularly for an update on this issue. This affects driver version 6.
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This is caused by the Mac OS displaying Apple's standard paper size names automatically instead of the standard Epson paper size names. Product type Download method Stylus Pro large format printers: Epson support website. Please check and install the latest Epson Printer Drivers Update when available. This means the fax job cannot be sent via the computer unless the 'Fax' button is available to click on. Affected software: Sandboxed applications such as TextEdit and Preview. You may not experience this issue in all printing applications in OS X Lion.
An update will be released by Apple to resolve the issue. As a temporary workaround, we recommend you open and close the Fax Settings driver dialog a couple of times until the 'Fax' button is available. Otherwise, please await further information and update to latest version. This is temporary connection used to configure the printer. You will be prompted to remove the cable when configuration is complete. If you don't have access to a LAN port on your wireless router, access point, or hub, connect the printer's Ethernet cable directly to your computer's LAN port. To use this configuration method, your computer must be connected to the network wirelessly, and your computer's Ethernet connection must be set to obtaining an IP Address automatically.
macOS 10.14 Mojave Support
For the B40W , you should instead press and hold the Wi-Fi button for about 10 seconds. The installation will fail if the Epson software is blocked. When installing the printer you may see this Windows firewall warning screen. If you did click on the Keep Blocking button click here to view the FAQ for adding firewall exceptions to fix the problem. If you use commercially available antivirus software and see a firewall warning for EasyInstall , create an exception for EpsonNet EasyInstall to allow it to carry out network configurations.
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If your wireless router or access point supports automatic WPS or SES setup mode, click here to view the relevant support article. If you see the following pop-up message, click OK to continue. It may take up to 90 seconds for your computer to find the printer on the network. If your printer does not appear, click on the Refresh button. If you see the message "The printer was not found" make sure the printer is powered on and check that the wireless router, access point, or hub is on and Ethernet cable is connected properly.
For All-In-One products, click here for some simple instructions. Then click Refresh. For the B40W , press and hold the Wi-Fi button for 10 seconds. This is the same encryption key as used by other devices that connect wirelessly to your network such as a laptop or computer. If an encryption key is not set, you will not see this screen. Enter your WEP Key in the two fields. Click Next :. Enter the WPA passphrase into the two fields. If your passphrase contains uppercase or lowercase characters, ensure you enter them correctly. Then click Next :. If you need to specify an IP Address as may be required on a corporate network , click on the Change button.
Select ' Set the IP address manually advanced , and click on Next. Enter the IP Address, subnet mask, and default gateway, then click Next. If you allow access via the network, and then connect the product locally via USB, the memory card slots can't be seen. Restore the printer to the default settings then click Start Again :. Follow the section appropriate to your computer's operating system. In this step you will finalise the installation and configuration of the printer or All-In-One.
Failure to follow this step will result in the printer or All-In-One not being ready to print or scan.
Choose your connection
The setup has finished and the product is ready to use. Click Finish , and then disconnect the Ethernet cable from the printer and your access point, wireless router, hub, or computer. Follow the on-screen instructions. When you see this screen, click Finish. You can now disconnect the Ethernet cable.
Do not select the one with Bonjour in the Kind column. If the printer does not appear, check the printer is powered on and network connection is possible. Your printer should appear in the list, then click Add. If you receive a "Printer not found" error, check the IP Address which can be found on the network status sheet. For instructions on how to print a status sheet see the Related Articles section or click here.
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If you have an inkjet printer, the setup is now complete. If the IP Address is not listed, you can select the option Enter address.
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These operating systems: Mac OS X For more information on how Epson treats your personal data, please read our Privacy Information Statement. These instructional videos will guide you through installing for the first time or reinstalling your Epson product using the software installation CD supplied. To ensure that everything installs correctly you need to remove any Epson software that was installed on your computer during the first installation process. For more information, see this article. Before continuing with setting up your product, reset your printer's network settings.
To do this, power on your printer whilst pressing down the Information button.
Keep both buttons pressed down until the Wi-Fi lights turn off.